FAQ
Helpful Information

I want a Custom Seat?

If you are using our stock logos and text then proceed to Product tabs and place order accordingly. If you want to use your own artwork or logo email us the file to sales@custombucketseats.com prior to placing your order. We need your art in a clean (not blurry, fuzzy or with excessive shading) .jpg, .png, .pdf or .tif file. A one time digitizing fee may apply if the file needs to be cleaned up. We will provide a quote based on the logo thread count and if it needs digitizing. We try to respond to requests within 24 hours except on weekends. We will provide a digital proof of any custom seat within 24-48 hours, once approved seats are manufactured and shipped within 2-3 business days (Monday- Friday).

How long will it take to receive my order?

We offer shipping options ranging from Overnight to Ground and we promise to get it out ASAP. We normally get seats out in two to three days max. If you need it rushed please use the Contact page and let us know what you need. A $10 may apply depending on volume. All Custom seats require a digital proof to be approved before shipping- see" I want a Custom Seat" section above.

Do You Give shipping discounts on Bulk Orders?

Because of our shipping volume we get preferred rates from FedEx which we pass along to you. If you need to order seats in bulk please use the Contact page to let us know what you have in mind. We can also provide special color fabric for bulk orders.

Will you do fundraisers with Schools/churches/youth organizations?

Absolutely! All the information is on our Fundraising page but the nuts and bolts are that we can provide your league with an ongoing fundraiser. All you need to do is give people your promo code and wait for the quarterly checks.

What if I need to return it?

Custom seats that have mechanical defects can be returned, however we cannot be responsible for misspellings or wrong colors on your logo once it has been approved by you.

To make sure this doesn't happen we make a proof of every custom seat before we make it so you can give us your blessing. If you don't like something about the proof please let us know and we will take care of it before your seat is created.

Does the seat have a warranty?

Your seat has a one year warranty against mechanical defect as well as a one-year warranty on the fabric.

In seven years we have had three seats come back because of problems and those were in the early days. We want to make sure you're happy and will do what we can to help you. We don't cover car key punctures or other tears but we will warranty the fabric. We have never had a seat come back because of damage to the fabric and that's because we make sure we use quality materials.

All our seats and bags are made in the USA.

Can you do other sports besides softball and baseball? What about fishing?

The beautiful thing about this is that it's custom so yes, we can put a fishing logo on it. In fact, bucket seats are great for fisherman and hunters because the bucket can be used to store snacks or supplies while you wait for the big one.

Soccer--throw your socks, shin guards, cleats, drink and ball* into the bucket and unlike your bag, you can sit on it at halftime and when you sit out.

*Size 3 or 4 for younger kids

What else can I use my bucket seat for?

Believe it or not, Irish folk dancers haul their gear in five-gallon buckets already. Why not get a seat with your group logo and your name? You'll be so happy with it that it's (almost) guaranteed to make you dance a jig.

Your seat can be used anytime you're sitting and want the freedom to move around without wrenching your back. Sit at a workbench in the garage or use it while you sell Girl Scout Cookies outside a store. How you use it is completely up to you.